Language Access Resources
Cross Cultural Communication |
Health Literacy
| Multilingual Resources |
Interpreters and Translators
Language access is a general concept that includes the people, services and documents that help make effective health care a reality for individuals whose first language is not English, or who are deaf, or whose health literacy is lacking. These resources include those related to interpreter training and resources, as well as medical and health care materials in other languages.
In this section of the toolkit, learn more about limited English proficiency, and review a sampling of resources and programs available to increase language access. There are separate sections of the toolkit on interpreters and translators, and multilingual resources.
- TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module
http://www.teamsteppsportal.org/
- Limited English Proficiency Website
- Determining Limited English Proficiency Demographics
- National Center on Immigrant Integration Policy - Language Portal
- The National Health Law Program (NHeLP) is a public interest law firm working to advance access to quality health care and protect the legal rights of low-income and underserved people. The organization provides a Summary of State Law Requirements Addressing Language Needs in Health Care (April 2019).
- Bias-Free Language American Psychological Association
APA Style located at: apastyle.apa.org/style-grammar-guidelines/bias-free-language/index
- Office of Minority Health: A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations
- U.S. Department of Health and Human Services - Limited English Proficiency
